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I'm getting a PostScript error when I try to print?
We are aware of problems printing from some older Macintosh computers and are working to resolve the problem. In the meantime here is what you can do to print your file. With your document open in Acrobat, click to print your document. In the printer dialogue box, you'll see a dropdown box underneath the displayed name of your printer--it will likely read "General". Click on this dropdown box and choose "Acrobat Reader x.x". Under print method select "Print as image". Finally, uncheck both "Fit to page" and "Annotation options", and send your job to the printer. Can I get a printed copy of my order? You can order a printed, three-hole punched copy of your order directly from the site. When asked during the checkout process select "print and ship." We will send your PDF file to a printer who will print your order on three-hole punched paper and ship it to you. This service incurs an additional charge. What is the difference between a "field guide" and a "guide?" A guide is one single write-up on a particular title. A field guide is a collection of guides. You can read more about this in the About the Guides section of the site. If I buy a set of guides can I make copies? The guides are protected under US copyright law. Therefore you are entitled to print a copy for yourself but you may not distribute that copy to others. What is your return policy for this product? Because each order is a custom order we do not accept returns, all sales are final. If you have any questions regarding this policy please contact our customer service department at (800) 225-5800 between the hours of 8:30am and 5:00pm EST or email us at custserv@heinemann.com. What is your privacy policy? We will never share, sell, or rent your email address or other personal information to anyone without your advance permission or unless ordered by a court of law. Information you submit to us is only available to employees managing this information for purposes of normal business communications. What payment methods do you accept? We accept VISA, MasterCard, and American Express. Can I read the guides I wish to purchase before placing an order? We offer a number sample guides for you to browse. In addition we provide an abstract of every guide for you to read. If the particular guide you are interested in is not available as a sample you must purchase the guide in order to read it in its entirety. How fast do I receive my order? If you order the electronic PDF it will be available for you to download immediately upon completion of your order. If you wish to have your order printed and shipped to you it will take between 7 and 10 business days. My order did not download or the file I received is corrupted. What can I do? You should have received an email containing a link to your order. Click on this link, or cut and paste the link into your browsers address bar and you can re-download the file. If this doesn't work or you did not receive the email please email our Webmaster with your name and the date of your order and we will send you a new link to your file. What is a PDF? Adobe® Portable Document Format (PDF) is the open de facto standard for electronic document distribution worldwide. Adobe PDF is a universal file format that preserves all the fonts, formatting, graphics, and color of any source document, regardless of the application and platform used to create it. Adobe PDF files are compact and can be shared, viewed, navigated, and printed exactly as intended by anyone with free Adobe Acrobat® Reader® software. How do I view a PDF? You can view and print a PDF using Adobe Acrobat Reader software. This software is free and can downloaded here. Where can I get the latest version of Adobe Acrobat Reader? The latest version of Acrobat Reader is available at Adobe.com. Do you offer bound volumes of the Field Guides? Yes, A Field Guide to the Classroom Library is also available in bound volumes, one for each of seven grade ranges. Each of the seven volumes consists of 150+/- guides of two to four pages for each recommended book—all of them appropriate to that specific grade range.
Visit www.heinemann.com for more details. |
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A Field Guide to Your Classroom Library, Lucy Calkins and the Teachers College Reading and Writing Project,
Heinemann © 2002, Teachers College, Columbia University;
http://www.heinemann.com/fieldguides